![]() Room has a mini fridge but it's pre-stocked. Front desk staff were quick to handle requests, although they do charge if you request a mini fridge for the room. Pillows are too fluffy and feel like they're going to swallow you. Bed is okay comfort wise, no better or worse than other properties I've experienced. Rooms are spacious with a sitting area that includes a desk large enough for a laptop or whatever is needed. Customer service is non-existent, amenities are sub-par and mediocre, rooms are underwhelming, value is overpriced, not worth the money.…īeautiful property with plenty of complimentary self-parking available, if you do not wish to pay a daily valet fee. ![]() I have stayed at many luxury resorts and casinos in Las Vegas (and all over the world), and Encore is in no way close to their level not a five star hotel (I will not even give them a 3 star) in any measure. With the amount of money they charged their guests, they can at least provide the basic amenities/necessities. I am a coffee drinker, and not even a complimentary coffee/tea in the room. Encore as represented by their staff, is cold, uncaring, unappreciative of their guests and the business they bring. We were assigned a room with no view, no b-day card, no cake, nothing. We informed the hotel that we were there to celebrate my son's birthday and baccalaureate graduation, but no effort was made by the staff to help us celebrate. I was informed later that we should have registered at the tower suite, but obviously no one informed us. The staff who checked us in did not provide us any useful information, instead referred us to the tower suite reception desk to answer all our questions. I found the hotel staff unwelcoming, especially the front desk/reception employees. I am extremely disappointed with my recent experience with Encore. Secrets Puerto Los Cabos Golf & Spa Resort.Barcelo Bavaro Palace All Inclusive Resort.Hilton Hawaiian Village Waikiki Beach Resort.Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.Hotels near European Massage Therapy School.Hotels near University of Phoenix - Las Vegas Campus.Hotels near ITT Technical Institute - Las Vegas Campus.Hotels near American Institute of Medical Sonography.Hotels near Expertise Cosmetology Institute. ![]()
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